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Susan Grossey

~ Author of books on financial crime and money laundering

Susan Grossey

Tag Archives: sales

The fault is not in our stars

16 Tuesday Aug 2022

Posted by Susan Grossey author in Uncategorized

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Amazon, Fatal Forgery, marketing, permafree, rating, review, sales, Samuel Plank

It’s been a while since I made the e-book of “Fatal Forgery” permafree on all sales platforms, and I have run a couple of promos to highlight it to people.  It’s too early to tell whether it is the right decision – i.e. whether it introduces more people to the Sam series and they then turn into buyers of the subsequent books – but I have got over my horror of giving away my work!  It’s a tricky one, because it’s certainly true that people often don’t value what costs nothing, but with the series stagnating I felt I had to do something drastic.  After all, we all know that one definition of madness (sometimes, but perhaps wrongly, attributed to Einstein) is doing the same thing over and over again and expecting different results.

So how’s it going?  Since it was made permafree, there have been 2,356 downloads of “Fatal Forgery”.  On Amazon (the only place I can track this with any certainty), the number of reviews has risen by one (to 48), and the number of ratings by 21 (to 70).  (A rating is a simple 1-5-star score, while a review is anything written.  Readers can leave just a rating, or a rating and accompanying review.)  And according to the Amazon sales rankings in the UK, “Fatal Forgery” now sits at position 88 in the Historical Fiction category in the Kindle store, and at position 138 in the broader Crime Fiction category.  I’m delighted with both of those positions – apparently the fact that a book is free does not count against it when Amazon tots up which books are “selling” most frequently.

There are people who make a living from teaching us how the Amazon algorithms work, but the nub of it is that if a book (a) “sells” well, and (b) gets lots of generally favourable reviews, it will rise up the rankings.  This means that it appears higher up when people are searching, and (I think) has a better chance of being shown to them in the “Products related to this item” carousel that is displayed on each product page.  And the net result of all that is that more people see and are then tempted to download the book.

So if you have read “Fatal Forgery” – no matter where you bought it or in what format – and have not left a rating or review on Amazon, please could I ask you to do that?  Amazon does occasionally move the goalposts, but at the moment the situation is very clear: “Provided the buyer has made at least one purchase using their Amazon account they can review any product on Amazon, regardless of where they purchased that product.  However, if a reviewer did not buy the product on Amazon, their review will not be marked as an Amazon Verified Purchase.”  (The same applies to all my books, of course – please feel free to rate them all!)  And now I must immerse myself in the Cambridge University audit books from 1825 – this sorry tale of bursarial corruption won’t write itself, you know.

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Downloads and rising rankings

01 Friday Jul 2022

Posted by Susan Grossey author in Uncategorized

≈ 2 Comments

Tags

Amazon, Fatal Forgery, free download, Freebooksy, permafree, royalties, sales

Right, gang: as promised, here is the immediate feedback from the Freebooksy promo that I ran.  I mentioned it here, and basically I paid to have the (now permafree) e-book of “Fatal Forgery” advertised to the subscribers to book promo website Freebooksy, along with links to the rest of the series.  I paid about £78 for this.  The promo ran yesterday from about 2pm UK time (it’s an American set-up, so that’s 9am Eastern Time) for 24 hours.  And during that period, this is what happened:

  • 1,213 copies of “Fatal Forgery” were downloaded for free
  • 4 copies of each of the other books in the series – all six of them – were downloaded for hard money.

Of course I can’t tell what drove those downloads – the Freebooksy promo or just a coincidence – but I’m guessing the former.  And the 24 paid downloads have netted me about £66 in royalties, so that’s not too far off the £78 I paid for the promo.

What I am hoping, of course, is that a proportion of those who downloaded the free book will read it, like it, buy more from the series, and perhaps even leave a review.  I appreciate that a fair number of them will do none of those – there are people who simply stuff their e-readers with freebies – but I won’t know until I try.  As I always say, I’ll keep you posted.

And a thrilling side-effect of this spike in downloads is that, right now, “Fatal Forgery” is ranking at #16 in the Historical Fiction category on the Kindle store, and at #45 in the Crime Fiction category. It will drop as rapidly as it rose, as other authors run their promos and my download rate slows, but while it’s riding high it will be appearing in front of other potential readers browsing on Amazon, which can only help.

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The league table

28 Thursday Apr 2022

Posted by Susan Grossey author in Uncategorized

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Amazon, e-book, Faith Hope and Trickery, Fatal Forgery, Heir Apparent, Kindle, marketing, Notes of Change, paperback, Portraits of Pretence, sales, Samuel Plank, self-publishing, The Man in the Canary Waistcoat, Worm in the Blossom

Tomorrow is the big day – the publication of “Notes of Change”! Today, therefore, is a day of preparation and reflection. And I haven’t updated you recently on the sales of the Sam series. So here goes – the number I have sold in paperback (print-on-demand through Amazon, and through physical bookshops to which I supply stock) and in various e-formats (mostly Kindle, but occasional other formats):

Paperback via
Amazon
E-bookPaperback via
physical bookshop
Fatal Forgery290954145
The Man in the Canary Waistcoat9012275
Worm in the Blossom627856
Portraits of Pretence637843
Faith, Hope and Trickery494626
Heir Apparent323627
Totals5861314372

As you can see, it’s almost three-to-one in favour of e-books – which is good in some ways as the royalty for e-books is more generous than that for paperbacks. And “Fatal Forgery” is far and away the most popular title. Yes, it’s been out for longest, but I think what the figures really suggest is that not enough people like “Fatal Forgery” enough to stick with the series. That’s something I need to address – another task for the book marketing to do list (how to make sure that people know there is a whole series of lovely Sam books). To be fair to Amazon, they are very good at highlighting series: when you buy one book in a series, the others appear in a tempting carousel display. Perhaps I need to make the pricing more appealing – or investigate the possibility of a seven-title omnibus edition… (Apparently you can’t call e-books a box set, as that implies a physical box – you can, however, call it an omnibus. Like the number 27 to Clapham.)

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All change!

15 Monday Nov 2021

Posted by Susan Grossey author in Uncategorized

≈ 3 Comments

Tags

Fatal Forgery, Gardners, Heffers, marketing, sales, Samuel Plank, self-publishing, The Notes of Change

Hello everyone – just a quick update so that you know I’m still here and still (albeit very slowly) writing the final Sam Plank book (“The Notes of Change”, due out on 25 February 2022).  The life of a self-published author is never dull: just when you think you’ve got a grip on some part of the publishing process, it slips away from you.

As regular readers will know, the very first bookshop to stock my physical paperbacks was my beloved Heffers, the university bookshop here in my hometown of Cambridge.  Their crime buyer – the renowned Richard Reynolds – is a great champion of indie authors, and he was kind enough to take a chance on “Fatal Forgery”.  It obviously sold well enough for him, as he took all subsequent books, and even invited me to take part in various crime fiction events at the shop – where I met people who (entirely unprompted by my pleading or their pity) called themselves “fans”.  Over lockdown, of course, things halted in the bookshop world, and when Heffers finally opened up again my books were (through no fault of their own – it’s a system thing, going purely on how long it is since a copy sold, and very little sold during lockdown) deemed to be “aged stock” and put into the sale.  No problem, thought I: I’ll simply get another order and take in some new copies.

But no.  In a bid for greater efficiency, Heffers has streamlined its book-ordering system and now does not allow its booksellers to make arrangements – like mine – with individual authors or small publishing houses.  Instead, all orders must be placed through the big book distributors, such as Gardners.  Now, I have jumped through the many hoops required to get my books listed on Gardners, and what happens is that a bookshop places an order in response to a customer order, Gardners passes the order to me (as the publisher of record), and I then fulfil it.  I know this, because I have once done it for Heffers – and “fulfilment” entailed me jumping on my bike and cycling it over to them.  I believe I fulfilled the order within an hour of it being placed, which surely is a record.

So come January – when I am a more full-time author – I will go into Heffers and find out exactly what I need to do to keep my books on their shelves: I want them to have stock all the time, waiting for casual purchase, not just when a customer orders a book.  I think it means changing my settings on Gardner, which will require a gathering of strength, a cold compress to the head, and industrial quantities of Jaffa Cakes.  Wish me luck!

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And now… looking up!

05 Tuesday Jan 2021

Posted by Susan Grossey author in Uncategorized

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Goodreads, review, sales, The Solo Squid, writing

Just a quick post today, to share my happiness.  In my last post [I always picture a sombre bugler when I write that] I updated you on sales of my books, including my little business book – “The Solo Squid: How to Run a Happy One-Person Business”.  And today I have received this lovely message via Goodreads (which I have linked to receive automatic sharing of my blog posts):

As one of the 16 who bought the Solo Squid e-book, please accept my thanks!  I felt I had a friend as I read it through what has been a tough year for my own business.  Your shared thoughts helped me work out whether I should give up on the business or keep going (I kept going and am now pretty busy).

Isn’t that just the loveliest thing?  I enjoyed writing the Squid, but to know that I actually helped someone to make important decisions is so exciting.  So if you’ve ever finished a book and found it has made a significant difference to you in some way, why not send the author a quick note?  I am grinning madly at mine, so I know how marvellous it is!

And if you’re now thinking that the Squid might be worth a look, here’s the link: http://mybook.to/solo_squid.  I also have a Squid Facebook page (www.facebook.com/TheSoloSquid ) and Twitter feed (https://twitter.com/TheSoloSquid ) – they feature the same information, but I try to upload a bit of “squisdom” two or three times a week.

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Looking backwards and forwards

02 Saturday Jan 2021

Posted by Susan Grossey author in Uncategorized

≈ 3 Comments

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Amazon, Gregory 1, Kindle, paperback, Plank 7, plotting, promotion, sales, Samuel Plank, The Solo Squid, writing

And here we are, staring into a whole new year – there can’t be many among us who are sad to see the back of 2020…  I know that my creativity took quite a knock; much as I admire all those who managed to use the endless weeks and months of lockdown to burrow into their projects, I have to admit that constant low-level anxiety and uncertainty took up most of my brain space.  As a result, I am now confronted by two stalled books – “Gregory 1” and “Plank 7” – and I am very much hoping that 2021 will be different.

Self-pity aside, I must gird my loins and look at my sales figures for the past year.  But despite Amazon reporting target-busting sales and (apparently) people turned to reading for comfort and escape, the boom has not quite hit my own titles!  In 2020, I sold 36 paperbacks across the six titles in the Sam series, and 185 e-books.  (But before you pat me on the back for those e-books, I must confess that 153 of those were downloaded for free during a promotion I ran in March/April.  So only 32 of the e-books brought in any money.)  And my little business book – “The Solo Squid” – sold 12 paperbacks and 16 e-books.

And so to money: with an average royalty of 90p per sale, my life as an author netted me about £86.40 in royalties in 2020.  Unfortunately, I also had to pay £200 for the cover for “The Solo Squid”, plus my memberships of the Society of Authors and the Alliance of Independent Authors (neither of which I would do without), so I’m actually about £350 in the red.  But as I don’t drink (yet…), smoke, or collect diamond jewellery or expensive cars, it’s a hobby I can afford.  And once I can reclaim some of this mis-used brain space, I can get back to enjoying it.  Happy new year to one and all!

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The advertising game

15 Monday Jun 2020

Posted by Susan Grossey author in Uncategorized

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advertising, Amazon, Facebook, Gregory 1, Gregory Hardiman, magistrate, promotion, research, sales, Samuel Plank, The Solo Squid

It’s been a weekend of two halves, with regard to my writing.  On one hand, I have made a tiny bit of progress with “Gregory 1” – the first Gregory Hardiman book, set in Cambridge.  I have learned a lot about coroner’s inquests, and I have decided on a couple of confidants for Gregory – yes, a coroner, and perhaps a surgeon as well.  I found John Conant – a magistrate – an invaluable part of the Sam series, as the two men were able to discuss their work, and I feel I need someone in a similarly educated position for Gregory.  (I have also discovered that he doesn’t like being called Greg; Samuel Plank was perfectly easy with being called Sam, but Gregory insists on the full Gregory.  I wonder why…)

And on the other hand, I have been running an experimental Facebook ad for the past five days.  I have a dedicated Facebook page for my non-fiction business book “The Solo Squid: How to Run a Happy One-Person Business”, and for weeks now they have been tempting me with a £5 “credit” to try an ad to promote the page.  And in a moment of weakness – OK, a moment when I should have been writing but convinced myself that doing something commercial to promote a book was actually just as good as writing [spoiler alert: it isn’t] – I went for it.  I signed up to spend up to £1 a day for five days promoting the squid page to potential buyers of the book, with an ad to entice them to click on a link taking them to the Amazon page for the book.  I will admit that I didn’t put a great deal of thought into the ad or its settings, simply accepting the Facebook defaults for most of it, on the basis that as this was my first ad, they would do their best for me in order to suck me in for future campaigns.  I did limit the ad a little, by asking for it to be shown to both genders in the age range 25 to 58 [I figure that the very young aren’t setting up their own businesses quite yet, and those at the end of their working lives aren’t looking for guidance], in the US and the UK [prime English-speaking nations] and with a declared interest in entrepreneurship.  This netted me a potential target audience numbering 11,000,000, which Facebook assured me was ideal.  And off we went.

Five days later, Facebook informs me that my ad run has finished.  Over the five days it was seen by 1,399 people, eleven of whom clicked the link.  That cost me £4.80 of my £5 credit – or just under 44p per click.  Looking at the Amazon sales figures, I see that in the same period (10 to 14 June 2020) I sold no copies of “The Solo Squid”.  I’ll keep an eye on the sales in the next few days in case one of the eleven clicks put the book in their basket for later purchase, but based on this small and most unscientific experiment, I can safely say that I will not be investing the Grossey fortune in Facebook ads.  Back to the writing board.

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New fans for Sam?

03 Friday Apr 2020

Posted by Susan Grossey author in Uncategorized

≈ 2 Comments

Tags

Amazon, blogging, e-book, Facebook, Fatal Forgery, KDP, KDP Select, marketing, promotion, sales

Well that was fun!  I was trying to think of anything I could do to make people feel a bit better and my husband suggesting offering a free book, and the first Sam book – “Fatal Forgery” – seemed the obvious choice.  I now realise that lots of authors are doing this, and it’s wonderful – I’ve snagged a couple myself.  (The more escapist, feel-good and light-hearted the better – I’m certainly in no mood for dark or dismal disaster.)

When I explored KDP to find out how to do this, it turns out that as my Sam e-books are listed with KDP Select – which means that they are sold exclusively through Amazon (and the exclusivity brings me a higher royalty rate from Amazon) – I can take advantage of a couple of promotional schemes that they offer.  And one of these is the chance to offer my book for free, for five days out of every ninety days.  (Obviously Amazon does not want people offering their books for free all the time, otherwise they make no commission on the sales…)  And I decided to take all five days in one hit, rather than spreading them out (which you can do).  I did consider doing a day here and a day there, but I thought that with the time difference (days are according to US time zones, not European) I would confuse myself and everyone else about when the day started and finished, and by the time I got the word out it might all have ended – so I went for simplicity.  I publicised the offer on this blog, on my personal and author Facebook pages, and via an e-newsletter that I send out as part of my day job (to people who are tackling financial crime every day, so I thought some of them might like to read about historical financial crime instead).  The one thing I forgot to do was to ask people to leave reviews, but here’s hoping that some of them do it anyway.

So how popular was my offer?  Here’s the breakdown:

  • Day one: 31 copies downloaded
  • Day two: 55 copies
  • Day three: 36 copies
  • Day four: 8 copies
  • Day five: 10 copies

So that’s a grand total of 140 copies.  Turning to my spreadsheet of “Fatal Forgery” sales, I can see that since it was published in July 2013 – and discounting this recent free promotion and another free promotion I did in January 2019 – I have actually sold 348 e-books.  I’m not sure what that tells us, except that people like free books!  (And that day two of the offer is the big one – by then, the word’s out.  But by day four, everyone who wants it has downloaded it, and I don’t think the word is spreading any further.  So perhaps – for commercial purposes – two widely-spaced two-day promotion periods would work better.)

During the promotion I did look every day at the Amazon list of 100 free best-selling e-books, always hoping that “Fatal Forgery” would appear, but it did not.  Nonetheless, I have had some lovely emails from people saying that they are already enjoying the book, and it’s a small thing that I can do.

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Bye bye birdie

09 Monday Mar 2020

Posted by Susan Grossey author in Uncategorized

≈ 3 Comments

Tags

marketing, publicity, sales, Samuel Plank, tweeting, Twitter

As some of you will know, I serve in a voluntary capacity as a magistrate (perfect for crime research…).  A large part of our work is sentencing, and at this stage in the proceedings a defendant will often say in mitigation, “But miss, I’ve got mental health”.  We know s/he means just the opposite, but every time I hear it I reflect how grateful I am that, for almost all of my life, I have indeed had mental health.  And in a bid to keep things that way, I have decided to stop using Twitter in my private and writing lives – although I shall keep a very inactive account for work purposes, so that people can find me.

When I realised that my narrator Constable Sam Plank would live beyond one book, I decided to hide behind his name and created the @ConstablePlank Twitter handle.  I did this on the advice of more experienced authors, who said – without exception – that the key to selling lots of books was to have an active social media presence.  And (like everyone else) I have no way of knowing whether that is true: it is impossible to know what proportion of readers were alerted to the Sam books via Twitter (or Facebook or this writing blog or Amazon searching or shop displays).  But what I do know about Twitter is this:

  • Anything that I post on Twitter can just as easily be posted on Facebook or this blog
  • My tweets – like everyone else’s – disappear within hours, if not minutes
  • Nearly all the tweets I read from the authors that I follow are – like mine – attempts to sell more books, which becomes rather dull quite quickly
  • Too many tweets are unpleasant in tone
  • Twitter sucks up too much of my time, as I seem to be addicted to scrolling through yards and yards of irrelevant tweets.

This is to take nothing at all from those of you who enjoy tweeting and/or enjoy reading tweets.  It’s just that I have not got from it what I was hoping (over and above book sales), which was an insight into the writing process and the lives of other writers and therefore a sense of community.  (Plus, if I read the phrase “hand sanitiser” once more, I may indeed get mental health.).  So for now, @Constable Plank is no more.

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War and squeace

25 Tuesday Feb 2020

Posted by Susan Grossey author in Uncategorized

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Amazon, Good Housekeeping, Gregory Hardiman, Heffers, marketing, research, review, sales, The Solo Squid

The past week has had a split personality: of the time I was able to allocate to writing (rather than working, or unloading the dishwasher, or talking to men about guttering – not a euphemism but a boring reality) I spent half on researching the British army in the early nineteenth century and half on thinking of ways to promote “The Solo Squid”.

With regard to the military research, I think it’s probably no spoiler to say that life in Wellington’s army was pretty grim: one chap wrote to his mum about staggering off the battlefield and carrying his own severed arm to the nearest farm, where the farmer gave him cognac for the pain before cauterising the stump and slinging the arm onto a bonfire.  I assume the arm he had left was his writing arm…  I can safely say that my brain is now chock-full of handy nuggets of infantry info that I will probably never mention but which give me a lovely feeling of security as I inch towards meeting Gregory for the first time.

And as for the squid, it’s a tricky one: finding potential readers for a book about working alone is not easy, as such people by their very nature tend not to congregate.  But I am taking comfort from the five five-star reviews that have appeared on Amazon and am now concentrating on thinking of clever ways to get the book in front of the right people.  I went into Heffers (our local university bookshop) today and asked the chap in charge of the business section to promote the squid from the bottom shelf to the waist-level “ledge” which is considered the ideal place to catch the passing eye, and I think we can agree that it is a great improvement:

20200215_095957      20200225_112032

And in the middle of the night I had a wheeze of an idea.  I am a dedicated reader of “Good Housekeeping” – it’s my version of fantasy, as I gaze upon the pages of elegant homes and nutritious meals.  And they often feature women at work – women who have started their own companies or had a world-changing business idea or (as this month) who run charities.  And the squid, I thought, could offer two perspectives: running a one-person business, and being happy at work.  I researched the features editor and – as luck would have it – she has written her own book about happiness.  So I emailed her this morning with my terrific idea, and we shall see.  Perhaps you should all write in to “GH” and say that you were considering taking out a subscription but had been put off by their lack of articles on how to run a happy one-person business….

Apologies for the awful title of this post, but it seems that the word “squid” lends itself to fanciful thinking: one reviewer has written about the book promoting “squidology”, while someone else mentioned its “squisdom”.  How I wish I had thought of them.

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← Older posts

It’s here: “Notes of Change” – the seventh and final Sam Plank novel!

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It’s here: “Heir Apparent” – the sixth Sam Plank novel!

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Out now: my “Susan in the City” collection of newspaper columns

Sam speaks! “Fatal Forgery” and “The Man in the Canary Waistcoat” audiobooks now available

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